Quicken Unknown Error-When Registering Quicken Windows

When registering Quicken Windows (2014 and newer), you may receive an Unknown Error and cannot complete the registration process.

There are a few reasons this happens. We'll need to look at your log files to determine the exact error that is specific to you.

1. In Quicken, select Help menu > Log Files.

a. Select Intuit Auth Log, which will open the in Notepad.
(Intuit Auth Log can be found in C:Users(your user name)AppDataLocalIntuitCommonAuthorizationv1Logs)

b. The Dot Net Log may also provide information to resolve this error, but the Intuit Auth Log is preferred as the specific log for Quicken registration.
(DotNet Log can be found in C:ProgramDataIntuitSendError)

2. Scroll down to the last line in the log. This is the most recent information and will help us find your solution.

If you continue to encounter an error after completing the above steps, please contact 1-800-656-6115

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