Intuit is aware of this issue and is working with PayPal to provide a solution.
This issue affects only a small number of PayPal customers. If you are affected, you may be able to download your transactions after multiple attempts to download. We suggest you attempt to download from PayPal several times per week at different times of the day.
If you continue to encounter an error after completing the above steps, please contact 1-800-656-6115